Customer: NATHAN CONANT
STORY:Â
We love Nurture and Close and the Robb Bailey team. Here’s why:
We went from doing all bespoke work, to work that could be repeated by our teammates.
Our clients now stick with us long term.
We’re able to sleep better at night knowing how much value we’re bringing to our clients.
Nathan is from the Pacific Northwest and is a huge fan of Robb Bailey and Nurture & Close for over a year. His story is all too typical of doing everything for everyone.
It didn’t lend well to really helping them, getting great results, having the clients close the leads and everyone being happy.
He joined Nurture & Closed and quickly realized what you do with leads as soon as they come in is what matters.
This system and the leap he took with it, is what is letting him help his clients in a repeatable way that gets awesome results.
In this video Nathan shares:
- How he went from ALL bespoke with to to work that could be repeated by any team member.
- Why his client retention is higher and why they stick with him long term.
- Why he sleeps better at night knowing he is bringing his clients tons of value.
Transcription:
[00:00:00] Hey guys, my name’s Nathan Conant. I own Blue Kayak marketing up in the Pacific Northwest. And I have been a Robb Bailey Nurture & Close, high level fan now for over a year. I’ll tell you what, before we got into this game with Robb and training within his team, we were focused on everybody doing anything.
[00:00:23] It’s a very typical story, so I’m not going to belabor it. Websites, content, videos, social media ads, and, um, It was really a pain for myself and my own heart because we don’t get into this to just rip people off. You know, most of us, our hearts are good and we want to, we want to help our clients and we want to keep them a long time.
[00:00:42] We want to have a good relationship with them. And, um, it’s just hard to do that when you’re scattered and the results are up and down. And of course you all know the game too. Uh, sending leads to somebody that doesn’t close them. For whatever reason, right? You got to have a process on the backside. I’ve got another friend who said all online leads suck.
[00:01:07] It’s what you do with them afterwards. That matters. And so, um, that’s one of the things we’ve learned from Robb and the team at Nurture & Close and I tell you. The relationships that we’ve developed with our clients after using things like database reactivation, um, high level to trigger, nurture campaigns that actually get results.
[00:01:29] And people showing up to sales appointments has been nothing less than a groundswell ground shift. And you’ve got to do it. You’ve got to make the leap because. If you want to be in this game for a long time and you want to be able to sleep well at night, that means you want to be able to help your clients right.
[00:01:55] And in a repeatable way too. That’s the other thing is if every project you do is
[00:02:00] bespoke. If every project you do is a one-off. Then there’s no stamp and repeatability. So hope this is useful to you guys. Um, these are some of the things that Robb and the team have provided to us, both through training and through tools and through campaigns that we can then tweak or just take bread out of the box and stamp and repeat.
[00:02:18] So we’re grateful to you, Robb and grateful to your team. Thank you so much.
